![]() Microsoft launched the HoloLens back in 2016 and took an early lead in the race to the metaverse. Does anyone remember Google Glass? Despite spending what in retrospect seems a fairly modest amount – estimates are around $500 million – its web-connected glasses no longer exist. In fact, there is a long history of failed augmented and virtual reality products that completely failed to live up to the hype around them. Spending on VR crashed the share price, as investors lost faith in any meaningful returns, and only started to recover once it started to pull back from the sector, and refocused on the messages and posts that made it so successful in the first place. It claims to have sold nearly 20 million of the Quest headset which, if accurate, is still a tiny proportion of the hundreds of millions of global users of Facebook, Instagram and WhatsApp. Since 2019, Mark Zuckerberg’s company, which pioneered social media brilliantly, has spent an estimated $36 billion on its Reality Labs, yet last year alone the unit lost $13.7 billion. ![]() Meta, the owner of Facebook and WhatsApp, not only expensively rebranded itself for its move into the “metaverse”, but spent vast sums of money trying to persuade us all to spend even more of our lives online. It is at risk of becoming the graveyard of the corporate world. It is hard to think of any market over which so many large, successful companies have battled furiously for so little in the way of returns. Less clear is why Apple has chosen augmented reality. Apple’s smartphone has been fantastically popular, but the company needs a new offer for customers to ensure sales keep moving forward. With $74 billion of sales in China at risk due to escalating tensions with the US, this is a significant opportunity. If it gets this right, according to the more bullish estimates, it could create a vast new market for the company, and finally wind down its critical dependence on the iPhone. And tonight it finally launched a headset that will transport people into a different world, allowing them to work remotely, connect with apps, and try out different experiences, without ever leaving their own home. Reports and rumours have circulated for years that it was working on a product. It was perhaps only a matter of time before Apple tried to muscle its way into this market. The harsh reality (rather than the virtual one), is that Silicon Valley has increasingly run out of fresh ideas, and has started chasing rather stale ones. Microsoft and Google have had similar misfortune, if not quite on the same scale. Meta has already lost billions of dollars trying to persuade us all to live in an imaginary world. But there is one small problem: the product. Tim Cook paced around the stage doing a decent impression of the late Steve Jobs, and the online fans were out in force on social media praising it as though it was the greatest thing since, well, whatever the last greatest thing was.Īs Apple announced its move into augmented reality with its Vision Pro headset, it came with all the hype that surrounds one of the most formidable companies in the world. Hence, it’s critical to have incoming audio messages to be auto-played on the default output source.There were many leaks in advance. If your frontline teams operate in harsh environments where conditions may not always be optimal, such as hazardous and accident-prone areas to places that receive limited network frequency, this can result in life-threatening scenarios without smooth communication. Emergency situations require cross–agency and–organization coordination and communication.If your frontline teams are lifting something heavy in a warehouse, or on the go as a medical professional where time is of the essence, they need auto-play voice, so they can focus on the job at hand while listening.Your frontline teams are unable to communicate with each other in areas with limited radio signals.Your office based staff need a way to communicate in real time to your frontline staff - not only through voice but ideally with other collaboration tools (video, group messaging) too.Sometimes they need the attention of large groups to coordinate a task. Your staff need to get the attention of their teammates who are not physically or geographically close to them.Your frontline teams need to pause their workflows to answer calls or make/listen to announcements on paging devices or overhead speakers.This causes device fatigue and slows workflows as these staff often need to use their hands for work on the job. Your frontline workers are required to carry multiple devices for their tasks.
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